Privacy Policy

Guesthouse by West Hotel (“Company”) is committed to protecting the confidentiality of the personal data shared by visitors to its website. This Privacy Policy (“Policy”) aims to inform users about what personal data is collected, how it is processed, to whom and under what conditions it may be shared, and how it is protected in compliance with applicable laws, particularly the Law on the Protection of Personal Data No. 6698 (KVKK).

Data Controller

Your personal data is collected and processed by Guesthouse by West Hotel (Akyaka West Cafe Tur. Tic. Ltd. Şti.), registered under the trade registry number 020911 at the Muğla Chamber of Commerce and Industry, with its head office located at Reşadiye Mah. Küme 5. Evleri No: 9/1, Datça – Muğla.

We are committed to processing your personal data in accordance with all applicable laws and taking necessary security precautions to prevent unauthorized access.

Scope of the Policy & Collected Data

Your personal data will only be collected when you voluntarily provide it or explicitly give your consent. The following data may be collected:

  • Name and Surname

  • Address and Postal Code

  • Email Address

  • Phone/Fax Number

  • Credit Card Details (used only during transactions)

  • Gender

  • IP Address and Location

  • Browser and Operating System Information

The data collected may be used anonymously for analytical purposes. Data is transferred to third-party service providers only in compliance with relevant data protection regulations.

Purposes of Processing Personal Data

Collected personal data may be processed for the following purposes:

  • To provide personalized website experiences

  • To facilitate access and navigation

  • For communication with users

  • Marketing and advertising

  • Statistical analysis and market research

  • To improve services and site functionality

  • Legal obligations and judicial requests

Your data will not be used for profiling or monitoring activities outside of this site without your explicit consent.

Use of Cookies

Cookies are small text files used to store user preferences and site activity data. They help enhance user experience and facilitate site functionality. For more information, please review our Cookie Policy.

Data Sharing with Third Parties

Your personal data may be shared with:

  • Our shareholders and subsidiaries

  • Our contracted partners and service providers

  • Relevant public authorities upon lawful requests

  • Advertising and analytics partners in compliance with the law

We are not responsible for the privacy practices of third-party websites or platforms linked to from our site.

Children’s Privacy

Our website does not knowingly collect data from children under the age of 18. Users under 18 should not submit personal information through the website.

Retention Period

  • Membership data is stored as long as the account remains active.

  • Newsletter data is stored until unsubscribed.

  • IP data is stored for 2 weeks.

Your Rights Under KVKK

As a data subject, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Restrict or object to data processing

  • Withdraw consent at any time

  • File a complaint with the relevant supervisory authority

You may submit these requests in writing to our address below or via email with a secure electronic signature.

Contact Information

Address: Reşadiye Mah. Küme 5. Evleri No: 9/1, Datça – Muğla, Turkey
Email: info@guesthousebywest.com

For full transparency, any changes to this Privacy Policy will be announced on our website. By continuing to use our services, you agree to the updated terms.